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The Cloudberry Gifts 2011 Customer Survey
Listening to our valued customers
The Cloudberry Gifts 2011 Customer Survey
Our Online Store
About Us
The Cloudberry Gifts 2011 Customer Survey
We are committed to improving our service for our customers, and so to further that end, we'd very much appreciate it if you filled in this short survey about our website. It shouldn't take much more than a couple of minutes, and to say thank you, we'll email you a coupon that you can use in store for a free cup of coffee and a 10% off code for your next purchase from our online store.
Name
*
First
Last
Email
*
Enter Email
Confirm Email
Phone
How often do you use our online store website?
*
This is my first time on it!
I've only used it a couple of times
Monthly
Weekly
Daily
That's great, thanks! What's the key thing that keeps you coming back?
*
Do you find it easy to find the products or information that you want?
*
Yes
No
What in particular do you have difficulty with?
*
Is there anything you'd change to make the site easier to navigate?
Have you ever purchased, or gone to purchase an item from the online store?
*
Yes
No
Did you find the checkout process easy to follow?
*
Yes
No
What did you have difficulty with during the checkout process?
*
Is there anything in particular that has stopped you from buying a product online from us?
Do you find the design attractive?
*
Yes
No opinion
Not really, no
What is that you particularly like about the overall site design?
What is it in particular you don't like about the site design?
*
Do you find the site easy to read?
*
Yes
Kind of, in places
Not really, no
Can you think of any improvements you'd make to the site? What would they be?
*
Do you have any other comments about the Cloudberry Gifts website?
Can you list some of your favourite online stores, and what it is you like about them?
*
